Adroit Associates is a specialized order management and supply chain systems integrator. We modernize legacy OMS, unify inventory across warehouses and vendors, and build the commerce, warehouse, and AI infrastructure that retailers, B2B distributors, and 3PLs run on.
Every capability plugs into a real point in the order lifecycle — delivered by platform-certified engineers, not slideware.
From the moment an order is placed to the moment a return is settled, we engineer every state in between.
We don't bolt AI onto a brochure. Adroit AI targets the operational gaps inside order management and fulfillment — with agents grounded in your data and processes.
Agents that detect, explain, and resolve inventory discrepancies across nodes.
Sharper available-to-promise and estimated delivery dates that lift conversion.
Smarter sourcing and exception handling to cut cost and split shipments.
Automated testing, release and deployment validation, code-quality checks.
Client names withheld under confidentiality. The work is ours; the outcomes are theirs.
An aging OMS couldn't keep pace with omnichannel demand across web, stores, and the contact center.
A legacy platform couldn't support drop-ship growth; inventory was siloed between owned warehouses and vendor stock.
Manual, client-by-client order handling capped the 3PL's ability to onboard and scale new brands.
Disconnected systems across multiple warehouses caused overselling and slow, fragmented fulfillment.
A legacy merchandising platform slowed assortment, pricing, and product-lifecycle changes across channels.
No visibility into inbound shipments, and parcel overspend from static, single-carrier selection.
A US core for strategy and partnership, India for engineering scale, Canada for North American coverage, and nearshore LATAM for overlap and speed.
Not a generalist consultancy — a focused order management and supply chain firm, led hands-on and delivered by certified engineers.
Adroit Associates is a specialized order management and supply chain systems integrator based in Columbus, Ohio. We help retailers, B2B distributors, and 3PLs modernize legacy OMS, unify inventory across warehouses and vendors, and build the commerce, warehouse, and AI infrastructure their operations depend on.
Our model pairs US-based strategy and architecture with a follow-the-sun delivery network across the US, India, Canada, and LATAM — so programs move quickly without losing accountability. Every engagement is measured on business outcomes: faster time-to-value, reduced implementation risk, and supply chains that simply run better.
A plain-English chat layer that sits on your live operational data — so anyone on your team can get answers in seconds, without SQL,…
Read more →The platform vendors and delivery partners we build solutions on.
Modernizing a legacy OMS, unifying inventory, optimizing fulfillment, or scaling a 3PL operation — start with a conversation, not a sales pitch.